FCA regulated claims management company (FRN 838381) • No Win No FeeYou can complain directly for free — we explain this clearly before you sign.
0161 504 9500Start Review
Online scams • Fraud losses • Bank complaints

Been caught by an online fraud or scam?

Did your bank fail to protect you from fraud? Victims of APP fraud, romance scams, or investment fraud may be entitled to a full refund. Tell us what happened and we’ll assess whether your bank or payment provider failed to protect you.

Check My ClaimHow It Works
No upfront feeNo Win No Fee assessment
30% incl. VATsuccess fee only if compensation is recovered
FCA regulatedFRN 838381 • 14-day cooling off
Secure journeydigital signature and CRM handoff

🔍 Quick Eligibility Check

Tell us about the fraud

Which of these apply to you?

Select all that apply:

📋 A few assessment questions

How we assess: we look at what your bank knew and did — not just that a scam happened. We ordinarily accept disputed losses of £5,000+, unless vulnerability or a clear bank systems failure applies. You can complain to your bank and the Financial Ombudsman yourself for free.

👤 Your Personal Details

We need these to register your claim securely

📋 Fraud Details

Tell us a little more to strengthen your claim

Accepted: PDF, images, DOC/DOCX. Max 10MB per file.
Estimated Claim Value
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✍️ Letter of Authority

Sign below to authorise us to handle your claim

📋 What you're signing

This Letter of Authority gives Allison Allcott Ltd permission to investigate and pursue your claim on your behalf. You can withdraw this authority at any time during the 14-day cooling-off period.

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Before proceeding, please read the following carefully.

You have the right to raise your complaint directly with the financial firm or lender concerned, and/or refer it directly to the Financial Ombudsman Service (FOS), free of charge, without using a third-party representative.

You are under no obligation to use Allison Allcott Ltd. By continuing, you confirm you have chosen to instruct Allison Allcott Ltd to act as your authorised representative, understanding that this is a paid service and fees will apply as set out in the terms of engagement.

Please select your reason(s) for choosing this service:

✅ Review & Submit

Please check your details before submitting

👤 Personal Details

Name—
Email—
Phone—
Address—
DOB—
Estimated Claim Value
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🎉

Claim Submitted!

Thank you! Your claim has been registered. A member of our team will contact you within 1 working day.

Your Claim Reference
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🏦

Upload Your Bank Statement

To progress your claim, we need a copy of your bank statement. We'll guide you through securely connecting or uploading it via our Finexer bank-statement flow.

Continue to Finexer bank statement request →
Secure bank statement request powered by Finexer After submitting, clients can securely connect or upload bank statements for this online fraud claim.

🔒 Bank-grade encryption • GDPR compliant

Check your email for confirmation. If you don't receive it within 10 minutes, check your spam folder.

📋 Regulatory Information: Allison Allcott Ltd is a Claims Management Company regulated by the Financial Conduct Authority (FCA Reference: 838381). No Win, No Fee basis with a success fee of 30% inclusive of VAT. 14-day cooling-off period applies.

How this claim review works

The first step is a careful eligibility review. We do not promise compensation. We check the facts, evidence and route before progressing complaint work.

1. Secure intake

You provide the key facts, contact details and authority to review the matter.

2. Specialist review

We assess bank conduct, evidence, complaint routes and any relevant deadlines.

3. Next steps

If viable, we explain the process, documents needed and likely route for your claim.

Why choose Allison Allcott?

A professional claims journey should be clear, sober and evidence-led. This form is designed to collect what the case team needs without making the process feel heavy.

  • FCA regulated claims management company (FRN 838381).
  • No Win No Fee terms — 30% inclusive of VAT, only if compensation is recovered.
  • 14-day cooling-off period — withdraw at any time.
  • Secure digital signature and CRM record creation.
  • Case-handler review before any complaint action.
  • Plain explanation of free complaint routes.
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